OpsVantage | B2B Software Operational Excellence

Understand the financial impact of your software implementation with our Implementation Accelerator

Understand the
financial impact of
your software implementation
with our Implementation Accelerator

Learn more

Use NPS to better understand the customer journey and its impact on your bottom line

Use NPS to better
understand the customer
journey and its impact
on your bottom line

Download Our Case Study

OpsVantage provides operational excellence for software companies through a systems thinking approach

OpsVantage provides
operational excellence
for software companies
through a systems
thinking approach

Find out more

Speed toward happier customers and increased profits thanks to reduced implementation times

Speed toward happier
customers and increased
profits thanks to reduced
implementation times

Find out more

OUR CLIENTS INCLUDE

B2B Software Operational Excellence

B2B software companies have the same basic needs but operate in fundamentally different ways at each stage of growth. OpsVantage understands operational excellence does not look the same for all companies as they experience their unique growth trajectory.
Staying nimble is essential. Working with our clients, we build operationally excellent capabilities that enable profitable growth not prevent it, are nimble not ridged, responsive not bureaucratic, resilient not fragile.
If operations are already a bottleneck to growth, incremental tweaks will not be enough. OpsVantage will partner with your team to quickly eliminate the sources of delay, inefficiency, and customer friction that hold the organization back, restoring operational excellence that is a fit for you.

Strategy Realization
Change Management Strategy
Program & Project Management
Product Management
Agile & Kanban Software Development Operations
Customer Care/Professional Services
CSAT/NPS
Software Implementation
Account Management
Process Improvement
Creating Self-Sustaining Organizations

some of todays’ top challenges

B2B Leads take an average of 84 days to become opportunities

84 days

71% of internal contact centers fail to pass along voice of the customer information to other teams.

71%

$122 million wasted for every US$1 billion invested due to poor project performance

$122 million

Firms that integrate the PSA and CRM have 75% higher ebitda than firms that don’t use PSA

75%

“I have engaged/worked with OpsVantage in 2 different PE backed firms and have recommended them to other firms and former colleagues for over 15 years. Professional with industry expertise, results oriented and a pleasure to work with. C-level leaders and Board members value their Contributions.”Amy Mosser, COO, LaunchPoint

Find out more about how OpsVantage can help your organization.

INDUSTRY ASSOCIATIONS