OUR CLIENTS INCLUDE
B2B Software Operational Excellence
B2B software companies have the same basic needs but operate in fundamentally different ways at each stage of growth. OpsVantage understands operational excellence does not look the same for all companies as they experience their unique growth trajectory.
Staying nimble is essential. Working with our clients, we build operationally excellent capabilities that enable profitable growth not prevent it, are nimble not ridged, responsive not bureaucratic, resilient not fragile.
If operations are already a bottleneck to growth, incremental tweaks will not be enough. OpsVantage will partner with your team to quickly eliminate the sources of delay, inefficiency, and customer friction that hold the organization back, restoring operational excellence that is a fit for you.
some of todays’ top challenges
B2B Leads take an average of 84 days to become opportunities
71% of internal contact centers fail to pass along voice of the customer information to other teams.
$122 million wasted for every US$1 billion invested due to poor project performance
Firms that integrate the PSA and CRM have 75% higher ebitda than firms that don’t use PSA
“I have engaged/worked with OpsVantage in 2 different PE backed firms and have recommended them to other firms and former colleagues for over 15 years. Professional with industry expertise, results oriented and a pleasure to work with. C-level leaders and Board members value their Contributions.”Amy Mosser, COO, LaunchPoint